Frequently Asked Questions
Everything you need to know about your Magnus Supply experience.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy for beauty products?
We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are Magnus Supply products cruelty-free?
Yes, we are committed to ethical beauty. All products curated by Magnus Supply are 100% cruelty-free and never tested on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Do you offer professional discounts?
Yes, licensed beauty professionals can apply for a Magnus Pro account to receive exclusive bulk pricing and industry-only offers.