Returns & Exchanges
At Magnus Supply, we want you to be completely satisfied with your beauty purchase. If for any reason you are not happy with your order, we offer a 30-day window for returns on all eligible skincare and cosmetic products.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Carefully pack the items in their original, unopened packaging to ensure they are protected during transit and remain eligible for a full refund.
- 3.Ship to Magnus Supply
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 7 days of starting your request.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.